Terms & Conditions 2017-05-24T11:03:02+00:00


These terms and conditions govern your use of this website; by using this website you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.


This e-commerce web shop is intended for B2C (Business to Consumer) customers only.

If you are interested in ordering large amounts of product for reselling (B2B), please contact us via email info@naturalarctic.com.

Shipping Policies

All orders are shipped via DHL Express. Shipping costs will be calculated according to weight and included in the total amount at the checkout.

We reserve the rights to decide whether to ship orders with a total weight of 10+ kg. If your order is denied, we will refund your money in 40 days.

Natural Arctic is not responsible for customs clearance or local VAT payment if that is needed. The customer is responsible for paying all fees, charges, or duties applied by your country authorities.

Return Policies

We accept return and exchange requests within 14 days of reception of the purchased product. However, only not opened/used products will be accepted as a return. All return shipment cost will have to be paid by the buyer.

Any complaints about damaged products or other mistakes must be documented and sent to us via email info@naturalarctic.com no later than 48 hours after you’ve received the Products. The buyer must return them with lowest cost shipment. If we accept the damaged product, we will send free new products, and also pay the return shipment cost to the buyer.

License to use website

Natural Arctic and CLS Technology own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website;
  • redistribute material from this website.

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Natural Arctic’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Natural Arctic’s express written consent.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Natural Arctic makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Natural Arctic does not warrant that:

  • this website will be constantly available, or available at all;
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes or is meant to constitute, an advice of any kind.  If you require advice in relation to any (legal, financial or medical) matter you should consult an appropriate professional.

Breaches of these terms and conditions

Without prejudice to Natural Arctic’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Natural Arctic may take such action as deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Entire agreement

These terms and conditions constitute the entire agreement between you and Natural Arctic in relation to your use of this website and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with GOVERNING LAW, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of JURISDICTION.